HMV is committed to providing the widest ranges of products available either on the high street or online. Sometimes, for all sorts of reasons, certain products we sell can be of a sensitive nature. Therefore, we adopt a responsible approach to selling.
Within the boundaries of existing legislation and industry regulation applied to our product categories, including the Public Order Act and British Board of Film Classification (BBFC) ratings, we believe that it is inappropriate to restrict or censor the choice that HMV makes available to customers.
We recognise the importance of merchandising and displaying stock in a responsible manner, which is consistent with trading standards and retail practice and sensitive to prevailing public concerns. In support of this, the people in our stores are provided with training and regular communication to ensure that, where appropriate, sensitive product is clearly identified and/or is sold only to customers who are entitled to purchase it.